Shipping Information
At Carvexa Global, we aim to deliver your orders in a timely and reliable manner. Our shipping process is designed to ensure your products reach you safely and efficiently.
Order Processing Time
- Orders are usually processed within 1–3 business days after payment confirmation.
- Processing time may vary during high-demand periods, sales, or holidays.
- Orders placed on weekends or public holidays will be processed on the next business day.
Shipping Time
- Domestic & International shipping times may vary depending on your location and the selected shipping method.
- Estimated delivery times typically range between 5–14 business days after dispatch.
- Please note that delivery times are estimates and may be affected by factors beyond our control.
Shipping Charges
- Shipping costs are calculated at checkout based on your location, order size, and shipping method.
- Any applicable shipping fees will be clearly displayed before you complete your purchase.
Order Tracking
- Once your order has been shipped, you may receive a tracking number via email (if available).
- Tracking updates depend on the shipping carrier and destination.
International Shipping
- We ship to multiple locations worldwide.
- International orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer.
- Customs processing times may cause additional delays.
Incorrect or Incomplete Address
- Please ensure your shipping address is complete and accurate at checkout.
- Carvexa Global is not responsible for delays or delivery issues caused by incorrect or incomplete address details provided by the customer.
Delayed or Lost Shipments
- While we work hard to ensure timely delivery, occasional delays may occur due to carrier issues, customs clearance, or unforeseen circumstances.
- If your order appears delayed or lost, please contact us and we will assist you in resolving the issue.
Damaged Items
- If your order arrives damaged, please contact us within 48 hours of delivery with clear photos of the item and packaging.
- We will review the issue and provide an appropriate solution.